Frequently asked questions

Are these tickets real and valid?

Yes. We manage all tickets ourselves and buy them through official ticket sites and trusted resale platforms. Your ticket is always valid.

When do I receive my tickets?

On average within 1 hour of your order. We deliver via the official Ticketmaster transfer to your own account or as a PDF.

How can I pay?

With iDEAL, PayPal, credit card, Apple Pay or Google Pay, through an encrypted checkout.

What if the event is cancelled or moved?

If the event is cancelled, you get your money back. If it is moved, we contact you ourselves; the details are in our terms. Read the terms

About Sugarfactory Halfweg

Tickets for events at Sugarfactory Halfweg, including the Awakenings nights during ADE 2026, even if they are officially sold out.

Sugarfactory calendar

About Sugarfactory

Sugarfactory is a former sugar factory in Halfweg, between Amsterdam and Haarlem. The tall factory halls make it a place for big techno nights that don't fit in an ordinary club. During Amsterdam Dance Event, Awakenings holds several nights in a row here.

How do I get there?

Halfweg is just outside Amsterdam. You can get there by train, bus, shuttle or taxi; the exact route and any shuttles are shown on the event page. You can find all ADE events on our page about ADE 2026.

How do I receive my ticket?

Within 1 hour of your order on average, via the official Ticketmaster transfer to your own account or as a PDF by email. Which method applies to your event is shown on the event page.

What if the event is cancelled?

Then you get your money back.

Why buy Sugarfactory tickets via Garantix?

  • Always valid
  • Delivered within 1 hour on average, via the official Ticketmaster transfer or as a PDF
  • We buy through official ticket sites and trusted resale platforms and manage every ticket ourselves
  • Money back if the event is cancelled
  • 516 reviews on Trustpilot and Marktplaats
  • Pay securely with iDEAL, PayPal, credit card, Apple Pay or Google Pay