Legal notice (Impressum)

Company details / Impressum

Garantix is a trade name of X-management.

Registered address: Achtergracht 24 A, 1017 WP Amsterdam, the Netherlands
Dutch Chamber of Commerce (KvK) number: 97344036
VAT identification number: NL005263597B75
Email: info@garantix.nl
Phone / WhatsApp: +31 20 5500 803 (available daily)
Website: https://www.garantix.nl

What Garantix is (and is not)

Garantix is an independent resale platform for event tickets (secondary market). We are not an official ticket seller and are not affiliated with organisers, artists, venues or primary sellers such as Ticketmaster. Names of events, artists and venues are used solely to identify the event. Prices on Garantix are resale prices and may be higher or lower than the original price.

Delivery

Every ticket is checked for validity before delivery. Tickets are delivered digitally; where the organiser supports this, via an official Ticketmaster transfer to the buyer's own Ticketmaster account, and otherwise by email. The buyer is in possession of the ticket no later than 24 hours before the start of the event.

All transactions are subject to our Terms and conditions, our Return and refund policy and our Privacy policy. For questions, complaints or support you can reach us using the details above; we usually respond within 24 hours and provide a substantive answer to complaints within 14 days.

Legal notice (English)

Garantix is a trade name of X-management, Achtergracht 24 A, 1017 WP Amsterdam, the Netherlands. Chamber of Commerce (KvK) no. 97344036, VAT no. NL005263597B75. Garantix is an independent secondary-market ticket resale platform and not an official ticket seller; it is not affiliated with organisers, artists, venues or primary sellers such as Ticketmaster. Contact: info@garantix.nl or +31 20 5500 803 (phone/WhatsApp).